Friday, June 29, 2012

Get a beep when you can't ping a host


I finally have a Macbook Pro! Fun! Hey did you know (as if this was the coolest thing about getting a Mac) that you can use the -A switch to have it start beeping when your target host is no longer pingable or vice versa?

Beep when host is not pingable:
ping -A google.com

Beep when host is replying to ping:
ping -a google.com


Don't forget that... A. Unix based OS's like Mac ping forever by default without the -c option (check the man page with "man ping") and B. It doesn't accept the option after the hostname -- it must come before the hostname. Enjoy!!

UPDATE: Funny, I haven't looked at the man page for ping in ages and you can apparently do this on Red Hat, etc., too. (Duh.) Who ever looks at the man page for something as simple as ping? LOL.

Monday, June 11, 2012

Go forward in time by hacking Facebook Timeline



So one of the problems with security in code writing is that although the user interface only lists specific options for drop down fields, etc. the server code may not be verifying that the form data actually sent back by the user indeed falls within the specifications. In other words, the server sends the client a web page saying, "Do you choose A, B, C, D or E?" but it actually will accept F as input well! This is bad practice and in some cases can be a serious vulnerability.

Today's hack involves Facebook, so that's fun. Our hack will send back data to the Facebook server that the webpage was not intended to send but we aren't going to hack anybody's account or anything, so don't get too excited.

The hack comes from mad PHP super ninja Steven Corbett of motionmods.com who is my good buddy. Steven has figured out a way to hack Facebook's Timeline so that so called Life Events can be generated as having occured in the future.

First, I'll give you the hack, then we'll interview Steven for more detail on the hack and what can be done to prevent it.

What you'll need for the hack:
  • Timeline enabled on your Facebook profile
  • Google Chrome (Firefox could work, too, but the instructions below are for Chrome.) I'm using Windows 7 today, fyi.
Okay, so here's the hack:

1. Browse to your Facebook profile and choose Life Event
2. You'll have varying levels of hacking success with different Life Events, but for the moment we'll choose Travel & Experiences...>Tattoo or Piercing...
3. You'll notice that the When drop-down only goes up to the current year (2012). We'll modify things so that we can go to a higher year. We can go up to 2037 for this hack. As to why 2037, um maybe it has something to do with this? To modify the year, RIGHT click on the drop down and choose Inspect element.
4. In the elements pane, expand the following line which is highlighted automatically by clicking the little arrow on the left:

<select data-name="year" class="periodMenu yearMenu" name="date_start[year]">

5. Find the line below and change the option value from 2012 to a year in the future up until 2037:

<option value="2012" selected="1">2012</option>


6. Fill in the Story field, click the drop down next to the Save button for your privacy level and then click Save. Clicking Save may not appear to do anything because for whatever reason the hack freaks it out and the window doesn't close, but if you check your timeline it does save properly. Yay.

Here's a video of me doing the hack. I've got a very small screenshot size set intentionally in order to maintain some level of privacy on my Facebook. The good news though is that this video is much better quality than my last one!





So what can a developer do to protect against this? Let's ask mad PHP super ninja Steven Corbett of motionmods.com...Below is an interview I did with Steven...


James: Nice work on the Facebook timeline hack, Steven. When I saw your Timeline posts in the future in my feed I immediately wanted to know how you did this. What inspired this? A little too much coffee and a desire to break stuff? Tell us about your inner hacker self.

Steven: The coffee probably did have something to do with it, but I had run into an issue with a couple of clients where they were having weird, spammy content posted through the forms on their sites.  Or so we thought.  Funny thing was, some of the values coming through weren't even options in the forms.  As it turned out, they were being posted from remote servers using cURL, so the options on the forms were bypassed and completely irrelevant- these spammers were submitting whatever their despicable hearts desired!

Anyway, it got me wondering how Facebook handled unexpected values in user input, so on a whim I gave it a whirl, and was pretty surprised to see that sometimes they don't!  :)

James: Okay so I'm not a developer...help me out here. So when we are using Inspect element to edit the code, we're basically saying to the server: "Thanks for the webpage you sent to our browser but we're gonna manipulate your webpage with new capabilities to send you back stuff you didn't expect" ...right? Can you elaborate?

Steven: Pretty much!  The server sends you the page that it wants you to see, with the features and options that it thinks you should have, but if you feel that you deserve more, you can tweak it to suit using something like Dev Tools in Chrome/Chromium, or Firebug in Firefox.  Even IE can do this stuff now, if you're ok with looking like Grandma (and if you don't mind the extra 13 steps required for each action).

I used to leave notes for my wife on Google's home page this way...and once or twice spoofed a cold, heartless message from a trusted friend on someone's FB wall when they left it open.  :)

James: Fun! So what can developers do to protect their server code from allowing unexpected input? Could you give us some generic example server side code?

Steven: With all the buzz around javascript/jQuery form validation, it's way too easy to forget that anything coming from the client-side can be manipulated and can't be trusted.  Server-side validation may be boring, but it's essential!

Here's an oversimplified PHP example of something Facebook could do in this particular scenario:

$year=(int)$_POST['year'];
$month=(int)$_POST['month'];
$day=(int)$_POST['day'];
$current_time=time();
$submitted_time=strtotime("$year-$month-$day");
$proceed=($submitted_time>$current_time?false:true);

This takes the input, makes sure that the values are integers (since that's what Facebook is using), then converts them to a timestamp which can be checked against the current timestamp to ensure that the value is within what was expected.

James: Great! Well, thanks for the hack, Steven. Hey, tell us a bit about what you do at motionmods.com...

Steven: Hmm...besides pretending to be an expert on a media CMS that no one knows anything about, I custom build PHPmotion-based video sites.  More often than not I end up breaking stuff majorly, but it's fun anyway, and I get to stay home all day and call it a job.

Awesome! Thanks again, Steven and happy hacking!

Steven: Thank you!  :)



Monday, May 21, 2012

MAC flood buffer overflow attack

Sniffing from behind a switch

Using a packet sniffer to snoop on LAN traffic isn't as easy as it used to be when legacy hubs were in most networks instead of modern day switches. This is because on a hub, all Ethernet ports are on one collision domain but on a switch, each port has its own collision domain...Er, at least until the switch gets hacked, which we'll do here in a minute. A collision domain means that each host has to wait until the other hosts are done talking before they can have a turn sharing the wire. Sort of like a party telephone line back in the day. (No, I'm not that old.) The cumbersome CSMA/CD (Carrier Sense Multiple Access / Collision Detection) protocol is used to make the hosts take their turn without interfering with each other. A switch is far more efficient because each port is on its own collision domain and therefore there are no collisions. If switchport 1 wants to talk to switchport 2, the switch efficiently sends the traffic between 1 and 2 without sending this data inefficiently out all ports like the party line style hub does. Very inconvenient for a hacker.

One of the most common vulnerabilities in any computer technology is the buffer overflow. If you can fill up the victim with more data than it can handle, it often starts to behave erratically. Hackers like this. Thus is the vulnerability of a switch without proper security measures in place. A switch's CAM (Content addressable memory) table -- also known as MAC address table -- can be buffer overflowed with the right tools. The MAC table is used by the switch to determine where everybody is. Host A has such-and-so MAC address and Host B has yatta-yatta MAC address. It learns the MACs from the hosts and stores them in the MAC table. Kind of almost reminds one of resolving DNS names to IP addresses, I suppose. Instead, we're resolving IP addresses to MAC addresses. If Hosts A asks where Host B is (by IP address) and the switch doesn't know about Host B yet, it will send a layer 2 broadcast (to ff:ff:ff:ff:ff:ff) asking who has the IP address associated with Host B. When Host B answers, it provides it's MAC address to the switch who stores it in the MAC table. Now the next time somebody asks for Host B (by IP address), the switch already knows Host B's MAC address and what port is associated with that MAC address.
Cisco Catalyst 2950 switch
So what if this MAC table got too full? (Muahaha.) Wonder what would happen then? Well, if the switch doesn't have proper security measures in place (and many do not), a buffer overflow DoS can 'cause the switch to fail-open and start behaving like a hub for any new hosts who connect! Hacker's dream come true for sniffing. Now when Host A requests to talk with newly introduced Host B, the switch can't find it's MAC in the MAC table and it can't add it to the MAC table because it is full so it just freaks out and sends the traffic out all ports.

So what if a blackhat either got physical access to one of your switches, or compromised one of your boxes remotely so that s/he could sniff any unencrypted passwords in plaintext? That's what we're going to simulate below. The attack consists of barraging the switch with malformed ARP traffic which fills up the switch's CAM table. Keep in mind, this was done in my test lab on a segregated LAN and should not be performed on a production network. Bad things can happen like going to jail for wiretapping or worse yet, crashing your switch. Do I need to repeat this?: DO NOT PERFORM THIS ON A PRODUCTION NETWORK.

My test lab consisted of the following:

--Victim server--
Operating system: Puppy Linux (live CD)
IP address: 192.168.200.2
Switchport: 1

--Victim client--
Operating system: DSL (live CD)
IP address: 192.168.200.3
Switchport: 2

--Victim switch--
Hardware: Cisco Catalyst 2950 switch
Operating system: Cisco IOS Release 12.1(22)EA8a
Connection for management: Cisco DB9 to RJ45 Console Cable
(Both victims and the attacker were plugged into this switch)

--Attacker--
Operating system: Fedora 16
IP address: 192.168.200.4
Switchport: 3

My objective was for the attacker to be able to sniff an FTP password as it went across the LAN from the victim client to the victim server.

There are many ways you could setup this test network but I'm going show you how I setup mine. I'm weird about using live CDs so I started with booting my victim server box into Puppy Linux. After it finished booting, I went to the menu and chose Setup>Internet Connection Wizard>Internet by wired or wireless LAN>Network Wizard. Then I clicked on the appropriate interface name and setup a static IP of 192.168.200.2 and 255.255.255.0 as the mask. The rest I left as 0.0.0.0 because they won't be needed in my test lab. I then started the FTP server via the menu item Network>PureFTPd FTP Server. I made sure that "Prevent user root connections" was unchecked and that "Prevent anonymous connections" was checked. I set a root password by going to menu item Utility>ROXTerm and typing passwd. Okay, now our litte insta-FTP server has been setup...

Victim FTP server running Puppy Linux with PureFTPd

Next, I booted my victim client into DSL (Linux). Yeah, like I say, I'm kind of a live CD addict. For my DSL box, I went to the menu and chose Setup>Net Setup>netcardconf. I set my interface up on an IP of 192.168.200.3 and the mask as 255.255.255.0. I took the defaults on the rest of the options cause it doesn't really matter in my test lab. I then made sure the client could ping and FTP the server after opening a terminal from the menu: XShells>Root Access>Dark.
Victim FTP client running DSL

Okay, now to setup the attacker. I booted my attacking box into its native OS (I know...boring) of Fedora 16. My first attempts involved using Ettercap to perform the MAC flood which gave me problems. Ettercap is a great tool, but I couldn't get it to behave on my box. It would crash a lot. Also, even with a zillion customizations to /etc/etter.conf, it would still only trickle out my MAC flood like spit from a baby's mouth and that wasn't cutting it. I don't know why it was so slow. The firewall was off. So after a bunch of crazy fooling around with Ettercap to no avail, I reverted to the very straightforward macof tool for my MAC flood. It worked awesomely. I'll tell the exact steps in a second, but first I should mention another huge hiccup I experienced: One caveat to this whole thing as stated above, is that a buffer overflow DoS can only cause the switch to start behaving like a hub for any NEW hosts who connect. Hosts who were already in the MAC table are not going to be sniffable without maybe some other hack. After banging my head against the wall for far too long, I found it was necessary to clear the MAC address table on the Cisco switch because my victims were in the table from when I performed initial ping and FTP connectivity tests. This was causing me not to be able to sniff the traffic and was resolved once I cleared the MAC table.

My attacking box already had sniffing tool Wireshark installed, but I did have to install macof (which is part of dsniff) for the MAC flood:

sudo yum install dsniff

So I opened a terminal and ran "sudo wireshark" in order to get Wireshark going. If you don't open it this way, it won't have the root access it needs. I then went to Capture>Interfaces and clicked start on my interface. Next, I typed the following into the Filter field and clicked Apply:

ip.addr == 192.168.200.3

This filters things so that I will only see traffic to and from my victim client. If you want, you can wait to do this so that you can watch the malformed packets fly by when we do the MAC flood in a minute. It's kind of a pain to apply filters while sniffing though or with large results because it takes so much time for the application to process it. I prefer to set the filter right away before there is too much data.

Now my sniffer is ready. One more thing. I need to clear the MAC table on my switch because in my test environment the victims had already talked to each other which ruins the hack. (See above.)
I installed Putty on my attacking box, even though it isn't realistic that the hacker would have access to my switch in my scenario. That's okay, though. The command to install Putty was:

sudo yum install putty

I then opened Putty from a terminal, once again using sudo for root access:

sudo putty

I logged into my switch over a console cable and ran the following command, to clear the MAC address table:

clear mac address-table dynamic

And then this just to see how my MAC table was doing:

show mac address-table count

Switch in a normal state before the attack

According to the output, I had 8,189 spaces for MAC addresses left in the table. Sounds like a lot. But once I flood it with half-a-million MACs it won't sound like a lot anymore.

Okay. Drumroll. This is it. Here's the attack. I went to a terminal on my attacking box and ran:

sudo macof -i eth0

(The i option is for interface, of course.)

Macof did a great job at DoSing my switch. In less than a minute, Wireshark had already reported over 400,000 packets being spewed out. (The status bar at the bottom of the Wireshark GUI is the place to look for this.) My switch also showed there to be no more space left in the MAC table.

Macof utility generating the DoS by spewing random MACs


Switch in a state of fail-open due to lack of space in the CAM table


At this point, I went to my victim client and typed:

ftp 192.168.200.2

The FTP server prompted for a username and password. I of course used root as the username and used the password I setup earlier. Meanwhile, I watched the username and password appear in plaintext in Wireshark on my attacking box. Yay!


The password "supersecret" being sniffed by the attacker

Below is a video of me performing the hack. It's pretty horrible quality, so sorry about that. Turns out, it's a lot harder than I thought to hold an iPhone with one hand and hack with the other. Not to mention, poor lighting, etc. Hopefully, I'll get better at the video side of blogging with time, heh....


So how can we protect ourselves from an attack like this? The most common method is to use port security. This locks the switchport down to 1 or more MAC address which are allowed to communicate. Though more commonly used to block users from placing unapproved devices on the network, port security also would prevent a MAC flood attack because the switchport could potentially shutdown the port when too many MACs try to associate themselves with the port. DHCP snooping is another method of preventing a MAC flood, but I won't go into that here.


Also, it's important to remind ourselves that FTP is not a secure protocol as the password is sent in cleartext.

Well, that's about it. There a lot of people who have documented this type of attack on various blogs and websites but this my version. I drew information from multiple sites and blogs and came up with some stuff on my own to create this proof-of-concept attack in my lab so this is the result research and network experience combined with some banging my head against a wall. Hope it was helpful to you!

Friday, May 18, 2012

AVG Free antivirus for Linux


Yeah, I know there isn't a huge need for an antivirus on Linux, but I wanted to have something besides ClamAV for scanning infected USB drives, etc. So I installed AVG Free, which I have been very pleased with. If you 'd like to try it, you can download AVG Free for a few different Linux distros here:

http://free.avg.com/us-en/download.prd-alf.line-2012

On a Red Hat-based OS, you can install the RPM by running a command like this:

sudo rpm -ivh avg2012flx-r1786-a4748.i386.rpm

(The i option is for installing, v is for verbosity and h is for a status bar comprised of hash marks.)

After you have it installed, be sure to update your definitions using:

sudo avgupdate

Take a look at the man page for full details, but here is a typical command with my personal favorite set of options:

sudo avgscan -auHd /replace/this/with/your/desired/path

And here's what these options do:

a = Scan inside archives
u = Automatically move infected object to vault
H = Use heuristics for scanning
d = Verbose mode. Multiple -d options increase verbosity. Maximum of 3 options is allowed.

Don't forget, options are case-sensitive! Also, by default avgscan scans recursively through all directories in the path specified unless you specify otherwise. See the man page for details.

I have had very good success with AVG Free for Linux and use it often for scanning USB drives that were inserted into a potentially infected Windows box so have fun!

Wednesday, May 16, 2012

Ping multiple hostnames or IPs from an input file

So my problem was that I needed to ping a list of hostnames from an input file to see if they were alive. All the network scanning programs I usually use accept an input file but the file must contain IP addresses and not hostnames. Lame.

So I got on my Fedora 16 Linux box and tried fping which I hadn't looked at in a while and it was even more mega-cool than I thought. fping is a command-line Linux tool and will accept an input file with hostnames or IPs or a mix of both. It will do lots of other things, too, like resolve the hostnames to IPs in the output, etc. and works great for scripts. Take a look at the man page for all kinds of coolness. fping is also very fast because it pings the hosts in parallel instead of one at a time.

Go ahead and install it and give it a whirl. On a Red Hat-based OS like mine, you can do this with:

sudo yum install fping

Below is a command that you can use to send your input text file to fping and have it send all the output to a file:

sudo fping -f scaninput.txt > scanoutput.txt 2>&1

Replace scaninput.txt with your input file and replace scanoutput.txt with your desired output filename. For my input file, I just took a list of hostnames from a spreadsheet and pasted them into a text file. The -f option is used to specify the input filename. The > of course sends the output to a file. The 2>&1 catches any error output (like a failed ping) that was originally only going to be printed on the screen and makes sure it gets sent to the output file as well. That's because a 2> redirect is different than a normal redirect. It redirects STDERR (standard error) output instead of the normal STDOUT (standard out). In our case, we are additionally sending the STDERR to STDOUT because STDOUT (default) is represented as 1 and STDERR as 2. Since STDOUT is already opened by the shell, STDERR will be appended to STDOUT so only a > is needed and not >> which would normally be used for appending. If you'd like to geek out on this epically, you can head over to http://www.linuxsa.org.au/tips/io-redirection.html and make your head hurt a little.


So after I got my scanoutput.txt I opened it in Excel for some cleaning up. (Hey, Microsoft Office is a decent product and my LibreOffice crashes like crazy so get off my back already!!) I used some Text to columns magic and got things looking nicely for continuing my project. Only downside was that I did have some duplicates of this nature:

[hostname1] is unreachable
ICMP Host Unreachable from [x.x.x.x] for ICMP Echo sent to [hostname1] ([x.x.x.x])


Fooling around with my fping redirection did not solve this because fping apparently likes to print the output twice for unreachables even if you don't do the redirection I've specified. No problem, though. After verifying that these were indeed duplicate lines, I just sorted the column alphabetically and removed all the rows that began with ICMP Host Unreachable which took all of 10 seconds. If anybody has a better way to do this, feel free to comment.

In the future, when I need to ping a list of hostnames from an input file fping will be my tool of choice. Enjoy!

Tuesday, May 15, 2012

Check SHA-1 hash on a file from Windows

Ever wonder why there are MD5 or SHA-1 checksums listed on websites with large downloads like ISOs and stuff? In case you didn't already know, it's so you can use it to verify the integrity of your download in case there was corruption. Believe me, Chrome is the worst about corrupting downloads, but other browsers can corrupt them, too. If your wondering why that ISO you burned to a CD won't boot, you better verify the checksum. As matter of fact, if the file is over 100 MB I always check it immediately after download so I don't waste any time fiddling around with a corrupt download. You can use one of many utilities to calculate the checksum of the file you downloaded and then check it against the checksum listed on the website you downloaded it from. Some websites even have an accompanying plaintext checksum file which can be downloaded separately and queried for the checksum by some programs. If the website is lamer and doesn't list an MD5, sometimes you can get them to email it to you. Calculating checksums for files is also useful for forensics and checking the integrity of files suspected to have been compromised, etc.

There are a number of algorithms used to calculate checksums, including MD5, SHA-1, CRC32, etc. On Windows I've been using WinMD5Sum/portable for a while now to compute MD5 hashes for files, but I've been looking for a solution to verify SHA-1 hashes because a particular site I use has them. A while back I found Microsoft's fciv, but Microsoft = less cool so I recently looked at number of other tools. Below is a list of pretty good ones I found but for me portable, lightweight and simple is important so my very fave is Marxio File Checksum Verifier. I'll tell more about it in a second.

Here is a list of some other ones, though which are not my personal fave:
Corz checksum/simple checksum
SFV Ninja
Hash Generator
Hashcalc
Multihasher (My 2nd fave)
Hasher

So I like Marxio File Checksum Verifier the best because:

  • It's faster than most of the ones I tested (approximate tie with Multihasher)
  • It features drag and drop
  • It's clean and simple and free
  • It has a compare with field, where you can paste the original source's sum
  • It supports a number of algorithms, including the MD5 and SHA-1 I need.
  • It shows the percentage complete so you can see the status
  • It allows you to abort calculation
  • It's portable
  • It has an Explorer right-click menu option


Here's how to get and use the basic features of Marxio FCV:

  1. Download it from Marxio's website right here
  2. Initially it's just a lone exe but after you open it the first time, an accompanying ini is created so you may want to find a home for these 2 files.
  3. Open the program and choose your checksum type
  4. Drag and drop a file you need checked
  5. Paste the original checksum you got from the source website into the Compare with field
  6. If you see a checkmark, your file's sum matches that of the original and all is well



If you want things even simpler, you can click the green arrow and make Marxio FCV go into minibar mode. Or if you want to play with a bajillion tweaks, click the gear button and try things like unchecking Enable stay on top or choosing Other settings>Application thread priority. Also, try some of the other buttons like the clipboard transfer and the option to create a checksum file for more fun.

If you want to have an Explorer right-click menu item for Marxio FCV, enable this via Gear Menu>Shell integration and default action>Enable/Disable or change title. Beware if you do this, however, because the program becomes less portable. Moving the executable will then break your right-click menu.

So anyway, now I can check my SHA-1's along with my MD5's so that is happiness!

Saturday, April 21, 2012

Remove the BIOS password on the Probook 6560b

Okay, I admit it. I forgot the BIOS password on my HP Probook 6560b laptop. Dur... I took this as a challenge though: “Oh goody, I get to kill my BIOS password!” So I booted into UBCD and tried my favorite BIOS password murdering tools like cmospwd. Didn’t go very well. Every time I would reboot out of the tool it would error out at a BIOS checksum error and not let me get into the BIOS. It would then force a reboot at which time it would restore the BIOS password. Lots of googling didn’t do it. Lots. Apparently the TPM chip stores the password and can restore it to the CMOS if it sees that it is gone. Security feature. Hmmm.

Sometimes the best hack is manufacturer support, lol. The first time I contacted HP they said I needed to drive 2 hours to an authorized vendor who I could pay to flash the TPM. That wasn’t what I wanted to hear. So I waited about 4 months and then contacted them again. Heh.

This time the chat support rep had someone from “HP Complex Problem Resolution & Quality” email me some cool instructions. As I say, sometimes the best hack comes from the manufacturer. It worked very hunkydorily. Below are instructions to clear the TPM and reset the BIOS, with my added juicy detail. This can't be found anywhere on the internet at the time of this post from what I can tell. The needed smc.bin can be found on my Google Sites storage here:

UPDATE: You must contact HP chat support directly and give them your UUID (easy to do) in order to get a smc.bin file which is generated for your specific device. Once you have this, you can proceed with the instructions below. Read the comments on this post for more information.

1.Save smc.bin to the root of a USB thumb drive “(or save the file to the root of drive D: HP_TOOLS)” -- I used a USB drive, btw...
2. Power the laptop off
3. Hold down Windows key + up arrow + down arrow and power the laptop on
4. Let go of the keys at the HP splashscreen
5. Press F10 repeatedly at the screen that shows up with "SMC command handled successfully"
6. This should bring you into the BIOS where you need to choose “Reset BIOS security to factory default” and confirm by choosing yes (duh)
7. Exit the BIOS, saving changes (duh)
8. When the laptop reboots, you will see the coveted prompt to clear the TPM, which is shown below.
9. Press F1 (duh again)
10. When the laptop reboots, the BIOS password is goners.
11. Feel hunkydory!




Really easy. HP didn't make me prove I was the owner or anything.

I opened the smc.bin file with Notepad 'cause I'm curious like that and some info that didn't seem like it was perhaps intended to be in there showed itself, lol:

AMERICAS\KNadeem
<Unavailable>
SMCServer
16.83.149.195
16.83.145.98
16.83.145.98


An nslookup on these IPs showed internal-host.americas.hpqcorp.net. Curiously strong, bro. Is americas a Windows domain name then? A whois shows that 16.0.0.0/8 belongs to HP. I didn't get all crazy and port scan 'em or anything but it's pretty funny that what looks like an internal domain name, internal username and two possibly internally accessed public IPs made it into this 807 byte file. #wazatsupozzedtohappen?

Doing some googling based on that username of KNadeem did show some interesting results, including a few possible matches of former/current HP employees on LinkedIn. (This was not the username of the support rep who emailed me.) Enough fun with that, though. The lesson on this one is that there are times to engage the vendor in your hacking endeavors. Ciao!